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JCourier 2000
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JCourier 2000

Frequently Asked Questions

This collection provides answers to a few common questions about JCourier 2000. If you don't find answers to you questions here, please contact the support team.

Auto Responder related questions

  1. Can I configure JCourier 2000 to respond with different messages based on the subject of the incoming mail?
  2. How can I configure JCourier 2000 NOT to auto-respond to the incoming mails but to just forward them to another email address?
  3. Do I need to have a mail server installed on my system for JCourier 2000 to work?
  4. Can I send HTML messages using JCourier 2000?
  5. Can I send attachments using JCourier 2000?
  6. How can I send a HTML message that has some graphics in it?

Bulk Mailer and Database related questions

  1. What all databases does JCourier 2000 supports?
  2. Can I use the bulk mailer to BCC to a group of people?
  3. How can I ensure that my clients will receive the email only once, if my database has duplicate email addresses?
  4. I have trouble configuring bulk mailer account. What am I supposed to enter in the Data Source Name field of the Bulk Mailer Account window?
  5. How can I configure JCourier 2000 to work with my Oracle database using the Oracle JDBC Driver to send bulk mails?


Can I configure JCourier 2000 to respond with different messages based on the subject of the incoming mail?

No. The current version of JCourier 2000 does not support sending different messages based on the text in the subject or body of the incoming mail. However, the work around to this is to set up multiple auto responder accounts for each of your business needs.

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How can I configure JCourier 2000 NOT to auto-respond to the incoming mails but to just forward them to another email address?

You can not just forward the incoming mails to another email address with out sending an auto response.

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Do I need to have a mail server installed on my system for JCourier 2000 to work?

No. You don't have to install a mail server on your system. Instead JCourier 2000 connects to your corporate mail server (or to your ISP's mail server if you are using JCourier 2000 at home) for sending and receiving mails. If you have your own email server in your company, please contact your system administrator for information about the host name and port number on which your mail server is running. If you are planning to use your ISP's mail server, contact your ISP for details about the host name and port numbers.

Tip:
You can get the information about your incoming (POP-3) and out going (SMTP) mail servers from the regular e-mail client (E.g. Microsoft Outlook Express) that you use for sending and receiving mails.

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Can I send HTML messages using JCourier 2000?

Yes. JCourier 2000 supports both HTML and plain text (unformatted) messages. In order to send a HTML message, save your message in a .HTML file and specify that file while configuring the auto responder/bulk mailer accounts. Make sure that message file has an extension html or htm. Otherwise, JCourier 2000 treats it as a plain text file and the recipients will see your actual HTML code in your message.

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Can I send attachments using JCourier 2000?

JCourier 2000 does not support attachments in the out going emails. This feature was not provided intentionally to reduce the band width usage and load on your mail server. The work around to this is place your attachments some where on your web site and provide a link to that resource using HTML formatted message. Click here to Learn how to send HTML messages using JCourier 2000.

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How can I send a HTML message that has some graphics in it?

Put all the graphics on your web site and change your HTML to point to the images on the web site. I.e. In your message, where ever you have an <IMG> tag, modify it's source (SRC) parameter to point to the image on your web site. For E.g. to include your company's logo in your message, save your logo on your web site in a directory called images and change the HTML to have something like this -
<IMG SRC="http://www.yourcompany.com/images/logo.gif">

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What all databases does JCourier 2000 supports?

JCourier 2000 supports all most all popular databases including, MS Access, Oracle, SQL Server, DB2, Sybase, Informix, DB2/400 for AS/400 and many more. All you need to have is a JDBC or ODBC Driver for your database using which JCourier 2000 interacts with your database. For a list of JDBC drivers available for different databases, please visit http://industry.java.sun.com/products/jdbc/drivers. There is no restriction on the number of databases that you can use with JCourier 2000. I.e. You can use SQL Server database for your subscribers mailing list and Oracle for your customers database. Not only, the above said databases, but JCourir 2000 can also interact with Flat files (Text files), Excel files using the ODBC drivers for the same.

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Can I use JCourier 2000 to BCC to a group of people?

JCourier 2000 is designed for sending personalized mails to customers and prospects of small, meduim and/or large businesses. We do not and will not support sending BCCs.

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How can I ensure that my clients will receive the email only once, if my database has duplicate email addresses?

While creating a bulk mailer account, if you have not specified a custom query, JCourier will automatically fetch unique email address and hence all your clients will receive one and only one copy of your email.

If you have specified a custom query, make sure your query returns unique email addresses to ensure your clients will receive only one copy of the email. This is usually achieved using the key word UNIQUE in your SQL query.

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I have trouble configuring bulk mailer account. What am I supposed to enter in the Data Source Name field of the Bulk Mailer Account window?

Data Source Name (DSN) makes it possible for JCourier 2000 connect to your database for sending bulk mails.

If you are planning to use a pure JDBC driver...
Enter the database URL that points to your database. Please refer to your JDBC driver's documentation for details on the syntax for the database URL or contact your databse administrator.

If you have installed JCourier 2000 on Windows platform and are planning to use the JDBC-ODBC bridge supplied with JCourier 2000 Software...
You need to first create a DSN that points to your databse. Please follow the following steps to create a DSN

  1. Open the Windows Control Panel. (Windows Start Menu » Settinngs » Control Panel)
  2. Double click on the ODBC Data Sources (32bit) to open the ODBC Data Source Administrator
  3. Click on the System DSN tab that lists all the configured data sources, if any
  4. Click on the Add button to create a new data source. This opens up a new window with title Create New Data Source
  5. From the list of drivers available, select the driver for your database. For E.g. if you are planning to use MicroSoft Access database, select Microsoft Access Driver. Click finish to go to the next step
  6. In the ODBC Microsoft Access window, Specify a name for your DSN
  7. Click on the Select button to select your access database (.mdb file)
  8. Click OK button to create the new data source
  9. Once you have created the data source, specify jdbc:odbc:yourdatasourcename in the Data Source Name field of JCourier 2000 and follow the instructions from JCourier 2000 help to complete the setup of bulk mailer account

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How can I configure JCourier 2000 to work with my Oracle database using the Oracle JDBC Driver to send bulk mails?

If you are planning to use a pure JDBC driver for connecting to your Oracle database (or any other RDBMS), you need to include your JDBC driver in the JCourier's run time class path. In order to do this -

  1. Locate the file named JCourier 2000.lax file in the installation root of JCourier.
  2. Open the file using a plain text editor such as Notepad.
  3. Locate the line that starts with lax.class.path
  4. Append the path to your JDBC driver's classes to the end.
  5. Save the file and close it.
  6. Restart JCourier 2000 and follow the instructions in the JCourier 2000 Help to configure bulk mailer accounts.

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