JCourier 2000

Frequently Asked Questions

No. The current version of JCourier 2000 does not support sending different messages based on the text in the subject or body of the incoming mail. However, the work around to this is to set up multiple auto responder accounts for each of your business needs.

You can not just forward the incoming mails to another email address with out sending an auto response.

No. You don't have to install a mail server on your system. Instead JCourier 2000 connects to your corporate mail server (or to your ISP's mail server if you are using JCourier 2000 at home) for sending and receiving mails. If you have your own email server in your company, please contact your system administrator for information about the host name and port number on which your mail server is running. If you are planning to use your ISP's mail server, contact your ISP for details about the host name and port numbers.

Tip:
You can get the information about your incoming (POP-3) and out going (SMTP) mail servers from the regular e-mail client (E.g. Microsoft Outlook Express) that you use for sending and receiving mails.

Yes. JCourier 2000 supports both HTML and plain text (unformatted) messages. In order to send a HTML message, save your message in a .HTML file and specify that file while configuring the auto responder/bulk mailer accounts. Make sure that message file has an extension html or htm. Otherwise, JCourier 2000 treats it as a plain text file and the recipients will see your actual HTML code in your message.

Put all the graphics on your web site and change your HTML to point to the images on the web site. I.e. In your message, where ever you have an <IMG> tag, modify it's source (SRC) parameter to point to the image on your web site. For E.g. to include your company's logo in your message, save your logo on your web site in a directory called images and change the HTML to have something like this -
<IMG SRC="http://www.yourcompany.com/images/logo.gif">

JCourier 2000 is designed for sending personalized mails to customers and prospects of small, meduim and/or large businesses. We do not and will not support sending BCCs.

While creating a bulk mailer account, if you have not specified a custom query, JCourier will automatically fetch unique email address and hence all your clients will receive one and only one copy of your email.

If you have specified a custom query, make sure your query returns unique email addresses to ensure your clients will receive only one copy of the email. This is usually achieved using the key word UNIQUE in your SQL query.

Data Source Name (DSN) makes it possible for JCourier 2000 connect to your database for sending bulk mails.

If you are planning to use a pure JDBC driver...
Enter the database URL that points to your database. Please refer to your JDBC driver's documentation for details on the syntax for the database URL or contact your databse administrator.

If you have installed JCourier 2000 on Windows platform and are planning to use the JDBC-ODBC bridge supplied with JCourier 2000 Software...
You need to first create a DSN that points to your databse. Please follow the following steps to create a DSN

1. Open the Windows Control Panel. (Windows Start Menu » Settinngs » Control Panel)
2. Double click on the ODBC Data Sources (32bit) to open the ODBC Data Source Administrator
3. Click on the System DSN tab that lists all the configured data sources, if any
4. Click on the Add button to create a new data source. This opens up a new window with title Create New Data Source
5. From the list of drivers available, select the driver for your database. For E.g. if you are planning to use MicroSoft Access database, select Microsoft Access Driver. Click finish to go to the next step
6. In the ODBC Microsoft Access window, Specify a name for your DSN
7. Click on the Select button to select your access database (.mdb file)
8. Click OK button to create the new data source
9. Once you have created the data source, specify jdbc:odbc:yourdatasourcename in the Data Source Name field of JCourier 2000 and follow the instructions from JCourier 2000 help to complete the setup of bulk mailer account

If you are planning to use a pure JDBC driver for connecting to your Oracle database (or any other RDBMS), you need to include your JDBC driver in the JCourier's run time class path. In order to do this -

1. Locate the file named JCourier 2000.lax file in the installation root of JCourier.
2. Open the file using a plain text editor such as Notepad.
3. Locate the line that starts with lax.class.path
4. Append the path to your JDBC driver's classes to the end.
5. Save the file and close it.
6. Restart JCourier 2000 and follow the instructions in the JCourier 2000 Help to configure bulk mailer accounts.